Use chatbots in any area or industry.
What are domain bots?
Domain bots are bots that are independent of external messaging services such as WhatsApp, Messenger, Slack or MS Teams. The chat window is embedded within a website, for example one belonging to your company, university or organisation. A chatbot is placed in the form of a widget (chat window) which, on its own or after being clicked on by the user, starts a conversation without leaving your website. It is also possible to create a dedicated website for your chatbot within the Emplocity domain. It can be prepared and branded according to the chatbot's objectives and purpose.
Advantages of using
domain bots
THEY DO NOT REQUIRE EXTERNAL MESSAGING SERVICES
THEY ENSURE GREATER CONFIDENTIALITY OF THE DATA TRANSMITTED
ALL YOU NEED IS INTERNET ACCESS AND A BROWSER
THEY INTEGRATE WITH YOUR COMPANY SYSTEMS
THEY OFFER EXTENSIVE POSSIBILITIES TO PERSONALISE THE CONVERSATION
THEY ALLOW YOU TO SET YOUR GRAPHICS, NAME, COLOURS
THEY ALLOW YOU TO TRANSFER FILES, DOCUMENTS, PHOTOS
KEEPING THE USER ON YOUR WEBSITE
Explore the industries where you can
use domain chatbots.
The Emplocity platform allows you to build chatbots according to your needs and expectations, regardless of the industry you represent. Chatbots automate and streamline communication as well as simple, repetitive tasks both in business and in other areas of life. Some industries adopt new technologies more easily and quickly, seeing the need to develop and make it easier for customers/users to use their services. The industries that most readily implement domain chatbots are:
Banking
Financial Consultancy Services- Transfer order
- Updating of data
It's up to you how
you use the chatbot's potential.
Tell us about your needs. Together we will consider how our know-how can be used in your company or organisation.
Find out what tasks a domain chatbot will perform for you.
AUTOMATION OF PROCESSES WITHIN THE COMPANY
and communication between employees. Gather all company information, procedures, regulations in one place and save your employees time.
AUTOMATION OF COMMUNICATION WITH CUSTOMERS
a chatbot gives you seamless real-time contact and immediate processing of customer enquiries, without involving your staff.
24/7 CHAT AVAILABILITY
whenever a user is looking for information about your products and services, in a convenient and user-friendly way, on a phone, computer or tablet.
SIMPLIFYING THE PURCHASING PROCESS
thanks to the possibility of presenting the offer in one place. From the chat level, the user learns about the offer, matches it to themselves and completes the purchase.
PERSONALISATION OF CONTACTS AND OFFERS
the chatbot learns your customers' preferences and needs and presents them with a personalised offer, answers individual questions and remembers the history of their enquiries.
RELIEVE THE BURDEN ON CUSTOMER SERVICE
The information provided by the chatbot is reliable and up-to-date, thanks to the integration with the company's internal systems. If the chatbot does not know the answer to a question it will inform you and then pass it on to the appropriate person within the organisation.
BUILDING COMMITMENT
A chatbot will allow you to communicate directly and conveniently with your customers in a form they like. Invite them to competitions, collect feedback, update them in the chat window, via email or text messages.
CUSTOMER EXPERIENCE SUPPORT
Greeting customers, making appointments, receiving complaints, verifying applications are examples of tasks that a Virtual Assistant or Advisor will perform for you.
AUTOMATIC HANDLING OF STANDARD QUESTIONS
in the form of interactive FAQs, where a chatbot answers a pool of repetitive, standard customer questions, of which there can be up to several hundred a day.
Choose one of the ready-made solutions
or create your own domain bot
Do you want to launch a bot under your own brand? Take advantage of the White Label option
Use tested, effective solutions to provide
a fully branded chatbot under your logo, name and colour scheme.
Expand your service portfolio with an intelligent chatbot, build positive user experiences and achieve your business goals. By offering a solution under your own brand, you will create an image of a professional. Your customer will associate the solution you choose with your organisation, not its creator. You will build a consistent business communication model. You will benefit from our know-how, avoiding the risks of errors and mistakes that could arise when creating your own tool from scratch.
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