Improve the quality and responsiveness of Customer Service.
Serve your customers faster and better by using conversation interfaces based on artificial intelligence and machine learning in your operations. Emplocity's chatbot, with its ability to integrate with your company's internal systems, will be able to resolve concerns in a split second and respond in real time. The Emplocity platform gives you the opportunity to create your own chatbot which, constantly trained on your data, will practically unattended increase the scope of its competence.
Automation of service and customer care
Improve and speed up customer service by collecting orders and performing tasks automatically. The chatbot will naturally talk to your customers and solve their problems.
Receiving customer complaints
Increase satisfaction with your business by streamlining the complaints process. Availability 24/7 or a response to a complaint in seconds is the service your customers expect.
Automatic order processing
A simple customer or order identification is enough for the chatbot to answer questions, provide order status or send an invoice. And all this in integration with your systems.
The effective operation of a chatbot depends on good planning and the preparation of a sufficient number of small, measurable goals. It is on the basis of their implementation that efficient learning of artificial intelligence will be possible.
Thanks to the structural blocks we have prepared, you will be able to build chatbot scenarios quickly and efficiently. You will use trained databases or create your own.
Add the chatbot to its destination. Whether it's a landing page, an entire website or a selected tab, you have popular solutions that we integrate with.
Ta strona korzysta z ciasteczek opartych na sztucznej inteligencji, aby zapewnić najlepsze doświadczenia zapoznaj sie z Ciasteczkową polityką